That's it exactly. FedEx, as well as most shippers, are charged duties against thir bond. They tact on a fee, which is reasonable to me. They are paying for their bond, they have costs invoicing customers, they often have to follow up getting their payment, they experience bad debt, have to respond to a host of questions and complaints such as what surfaces here, etc., and all that is costly.

The problem many are talking about here is duties are assessed against declared value. If ProBikeKit calls a group something and Ribble labels the group differently, the duties might be different. FedExhas no control over that.

If someone doesn't like the process, let them experience dealing with customs themselves. Delays might be weeks instead of days.