Originally Posted by
badger1
Don't know if any of Trek's proposed terms are public knowledge yet, but returns could, I suppose, be covered by something like this:
https://www.giant-bicycles.com/en-GB...rns.Procedure/
The example may not hold, of course, in part because U.K. consumer laws are possibly quite different from those in the U.S. (and Canada), but it's a possible model.
Makes sense that Trek would offer to take the bike back for a restock fee, or allow the bike shop to keep the bike and re-sell to another customer, with probably some sort of additional discount to ensure the dealer doesn't lose money. Definitely an issue that any shop owner would want resolved up front, since under the current model they "own" the bike that is sold to the end user, while being a pass-through in the new model. Or perhaps they're just given a slightly larger share of profits on all sales if they agree not to return any non-defective units.