I hope you know that this is an ebike section of the forums. I understand there is quite a few similarities, but a SCOOTER isn't an ELECTRIC BIKE.
Now, I would suggest contacting the manufacturer of the SCOOTER and seeing if they can provide further assistance. Or I'd take it to a motorcycle mechanic and see if they can help. Even a place that sells mopeds/electric scooters. This will take troubleshooting,...
Yeah,...DEFINITELY not a post for this site:
https://www.groupon.com/deals/gg-ser...ithium-scooter