Originally Posted by
f4rrest
If you didn't receive what you paid for undamaged, initiate a "chargeback" with your credit card company.
In a chargeback situation, the seller will jump through hoops to make you happy, because if their chargeback rate exceeds 1% of their annual transactions, they risk heavy penalties from the card companies... in addition to the full refund.
That makes the entire credit card dispute process even sweeter, but honesly I expect the item to be in the seller pocession Monday. Buy Wednesday I will be on the phone asking about my credit.
I am not some easy going individual who rolls over like a puppy. My personalty is that I can not understand how something so simple as packing an item for shipment properly could be handled with such a cavalier attatude of rthrow the item in a box improperly packed and apprently expecting some guardian angel to watch over it.