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DaveWC, I didn't say CC was the cheapest. I said if I want hassle free returns, I use them. I bought a complete bike from them, rode it for 35 days, and returned it. If I am unsure of shoe size, I order from their selection of things on sale, knowing I can return them easily. If I am shopping solely on price, on an item that I will not return, they are not my first choice source. In five years of cycling, I think I have had to return 3 items purchased on line.