The drivetrain components ARE kind of cheese, but I like the frames. And I love the chrome straight-blade fork.
Plus they have great service. I can't speak for Cavern as I've never been there, but I've had bad service at several other shops in the city. Both bad work AND bad attitudes.
When my hub developed a wobble, urbane fixed it at no charge, no questions asked, months after I bought the bike.
If I had my time back would I buy it from there again? Potentially not (only because I'd actually like to build something myself -- but that might be a new project in the spring). But I definitely don't regret the purchase either.
ps. darkmother's IRO is the bomb. I'm jealous. I can't remember what the rest of y'all ride (except Operator's roadie, which is also purty, but off-topic

)