Originally Posted by
Jackmen
Sounds like a guy building wheels who is living in 5 years ago technology. Carbon clinchers are proven good technology and most have 220-250 lb weight limit.
Psimet needs to catch up with the times they are changing.
I have 8000 miles of great experience and there are many others that have much more experience.
The wheel building industry has established that carbon clinchers are proven technology for this type of application and this little wheel builder needs to catch up with current technology that is proven and get informed.
Quite the contrary. 6 years ago I was one of the first readily available builders building on full carbon clinchers. I was one of the first touting how well they performed under many conditions.
You ever seen a wheel come apart on a rider while they're descending? It doesn't give a big warning. Those things perform well with "no problems at all" until they ....have a problem. Luckily I have only seen it happen on premium stuff. The stuff that companies will tell you straight to your face won't have problems.
I have no desire to sell a carbon clincher to a rider who is too heavy for them in an area where he'll be going on long descents and most likely dragging the brakes.
In reality consumers have a really hard time understanding that the resins in different rims operate at different temperatures and insist on running incorrect compounds because "it says carbon on it". Those are the same consumers that turn around and ream the wheelbuilder the second their "expensive" (half the price of a premium set) wheelset has a problem because they used the wrong pads.
Dealing with every customer it becomes apparent who is going to be that customer. When they make demands and we don't even have a transactional arrangement and swear they know more because they read it in a marketing piece or because another builder was willing to take their money...then it saves me time. Let the other builder have the headache. I'll keep building what works best for the situations needed.
Case in point - a very popular - large alloy rim manufacturer is having a ton of issues. The issues are with the rims. Even though I stand behind everything I do I am still fighting a chargeback because the rim had issues and although I fought the rim company owner for warranty on it I am getting a response of "well it shouldn't have been like that...." as justification for the chargeback.
Rim company is fine. Customer ends up fine. I end up screwed because I stood behind the product that wasn't even mine and took care of the customer who has a consumer electronics commodity buying perception of the world.
.....so yeah....when a heavy guy is brazenly over confident about how right they are about their application despite my warnings then yeah - it becomes a no-quote. Saves me a helluva lot of money and time in the long run.