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Old 10-28-15 | 01:32 PM
  #10  
IP Freely
Senior Member
 
Joined: Sep 2011
Posts: 104
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From: New Jersey

Bikes: 2011 Felt F5, 2013 Kona Jake (stolen)

Regarding the sequence of events from the "bad" bike shop:

When I picked up the bike, I was in a hurry because I took part of the day off of work and had to make it home to take a phone call. I picked up the bike, paid him, threw it in my car, and left. I noticed that the cables were unfinished, but I didn't even notice that the computer sensors were missing until a few days later (the computer was still on the bike since it was attached to the handlebars, but the cadence and speed sensors that were attached to the frame were what was thrown out).

A few days later, I went for the first ride and things were definitely not right. When I took it to my LBS and actually saw the shoddy nature of the build, that's when I nearly lost it. However, one of the problems with the build was that they overtightened the stem to the steerer tube. So, instead of calling them up immediately and asking for my money back, I decided to wait since I may have needed to use the crummy dealer in order to get a new replacement fork from Felt. It turns out that my LBS said everything was fine, and so I elected not to go back to the guy to argue over $200.

In my neck of the woods, a full component swap with new bar tape and new cables is not unreasonable. It's a little steep, but the shop is the only Felt dealer anywhere close to me and he got me what is still a very good deal on an F1 frame. I'm not sure if that was Felt's idea or his. Plus, I was so happy to finally have an operable bicycle that I just took out all of my frustration on the pedals.

The Felt shop doing a bad build, and costing me extra time/money to get the bike stripped down again was definitely part of the problem. But I'm past that, and making a big stink over something like that at this point is unnecessary and not in my nature. My bigger problem is that I'm a slow-ass riding a bike that was made for Marcel Kittel, and I feel bad about it.
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