Originally Posted by
wphamilton
To show that it really is set up for commuting/utility:
On the fixed gear side I was now rewarded with a
different noise (which turned out to be some stupidly loose spokes, which I should have caught during my inspection mea culpa). In the sunlight, with my specs on, I was able to see this on the rim:



Look at the edge of the rim. I haven't had the tire off yet and if I did I wouldn't bugger up the rim like that. It looks to me like someone has been installing tires with a screwdriver. Did Bikes Direct send me a returned wheel? Or do they install tires with screwdrivers at the Bikes Direct warehouse?
What do you think, would I be being picky and unreasonable to make an issue about it?
No, I'd complain about it. They'll offer you something. Though it does seem to me you should've noticed it (and contacted them about it) sooner.