I can post your education history, as well as your photo online, but that wouldn't be nice. You've shared enough. Yes, this is a bike forum, not a computer forum. A cyclist has come here for advice. I gave some advice based on my handling of thousands of claims. I don't know what volume your firm handles, but when you've got your nose in 20 or 30 claims a day, you learn a few things. I can think like a subrogation claims person. You cannot. I'll behave now. Your contributions are appreciated within their intended context.