Originally Posted by
alathIN
I'd probably be upset if I had Frank's personal stake in this, but as a disinterested observer my guess is that it won't hurt his business and actually could help.
As much as I like Citi Bike and local bike shops, the reality is harsh. Citi Bike has hurt the bike industry in the city. The business lost varies from one shop to the next, depending on location and the customer base.
[MENTION=314122]wilfried[/MENTION], I hope they can figure out how to keep the new bikes running, perhaps with some extra man power. It would be a shame to lose these bikes. I did have one that didn't go into third gear, but I wasn't sure if I should report it, and I didn't know how. I'll look for the wrench button. It might be better just to email the company and tell them the bike number and what malady it has.