Originally Posted by
soom
hold the bicycle still and rotate the cranks counter clock wise ... is there a teeth that jumps every time that it hits the cassette? this might be a case of a crooked chain link. Make sure the connection pin is done correctly and bend the chain in a Z-formation to ease it up?
Try spinning the cranks CCW again and maybe that will work.
That only works if he's on the drive side of the bike...
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