Hi Dr.Yan,

What I was referring to about the bike tuning that Citizenbike does before shipping a bike to a customer is the fact that a bike mechanic goes over the bike to make sure it is properly adjusted for the new owner. This is not my personal experience as I stated in my previous post that I do not own any of their products. I am going by what an actual Citizenbike owner said on a review. They also install any components added to the order such as upgraded seats or rear cargo racks before shipment.

I believe you when you say that the factory does do a tune up upon assembly but a bike mechanic from a local bike shop told me one time that adjustments still have to be made to most bikes that arrive at the shop since these adjustments can "drift" during shipment or because of environmental differences between the point of origin and final destination, etc.

Lastly, I reiterate that I don't own any of Citizenbike's products but the general consensus is that they are good quality products within their price points. They're obviously for a different market than most of the higher end products talked about here on the forum.

Regards