Yup, I'm going to have to join everyone else and say, sorry for the bad experience. I know too many people who have nothing but love for them. I have ridden my Pro Max SB for several seasons in all sorts of weather and apart from the bearings finally going to seed, it has been nothing but a top notch workhorse.
I'm really happy because I finally got around to getting the pieces and building up the matching front (Pro Max on black ano Open Pro).