Originally Posted by
veganbikes
I believe this 100% that is why Bike Shops have existed since bikes have existed. You can go in and get good knowledge and advice and buy parts that you can actually see and hold in your hand or at least know they are coming from a respectable distributor of bike parts like Quality Bike Parts or J&B or BTI (there are others).
Agreed on the bike shops, but realize not all of us have one close by. My closest one is an hour trip, and you better want Bontrager because that is all they have.
I have never had an issue with Amazon (fingers crossed) and I use it for just about everything.
I did have a similar issue ordering tires from Nashbar once. I ordered 2 of their streetwise tires. I got one of those, and one knobby mountain tire. Completely opposite types of tires. Don't know how anyone with half a brain would think they are the same thing, even if a tag was miss marked on one of them.