Originally Posted by
zacster
Since this thread was revived anyway, I'll say that a feedback rating of 97-98% is NOT a good rating. It is actually really bad. I won't buy from a seller with less than a 99.5% rating, and actually prefer higher. Yes, there are mistakes that are made, but that shouldn't affect your rating if it is fixed. When one in fifty has a bad enough experience to leave a bad rating, you know they aren't really looking to satisfy the customer. I usually allow a little slack from the Chinese sellers only because shipping can be a nightmare and outside their control. I'll look at the negatives and adjust if there are complaints about that.
Some customers have unreal expecatations too. Some expect gold or diamonds for just a few dollars and get upset when the item doesn't arrive from overseas in their postbox two days after ordering. Or it's the wrong shade of blue, slightly lighter or slightly darker than what was shown in the listing photo.