Originally Posted by
bionxbiker
It's a 37V. I think the key issue is with the charger. There is no red power light showing when it is plugged in. I think it is broken.
I'm not sure about BionX but on my Easy Motion bikes batteries sometimes what happens is that the battery turns itself off aparently. I'm not sure of the technicalities but if you put the battery on the bike and then switch it on it wakes up. You can then charge it.
Give this a try and see what happens.
Anthony