Originally Posted by
Andrew R Stewart
So this bike never was able to have a cable run through it? Or it did have a cable when new? I agree that there are a lot of poorly done internal routings out there. But if the bike came with a cable that worked I don't know if I'd call not being able to route a replacement cable as a warranty. Out of curiosity how old is this bike and who long is the warranty good for independent of whether this problem is a proper claim or not? Andy.
For me it also seems strange since indeed original cable also ran through the frame. Bike is 3,5 years old. It seems unlikely for me that Focus will send a new frame without charging for it. However that was what my bike mechanic said he would try to arrange...I don't know much about bike mechanics but I understand from previous posts that internal cable replacement are often problematic? Since this post started originally for Focus Izalco bikes and a lot of people had the same problem with it I hoped it was only with this bike the problem occured. Then I hoped it really might be a problem related with Focus Izalco but if it is in general a difficult issue chances of getting it fixed without costs by Focus seems less.