Originally Posted by TimothyH

In my industry some vendors send the part only after the customer returns the suspected defective part. The other option is send in advance - the vendor will send the part in advance but requires a credit card number in case the end customer does not return the defective.

There's really no reason why Enve couldn't ask the OP for a credit card number and send out new wheels, advising that the old wheels must be returned in X days and in new condition or the OP would be debited.

Enve markets themselves as the Lexus of wheels. I would expect better from them for a $3k set of wheels.