Bicycle Retailer states, "Tern's U.S. distributopr has received four reports of incidents of the frame hinge cracking, resulting in minor scrapes, bruises and one sprained shoulder."
But on the Bicycle Retailer page for the 2nd recall. There is the following:
Tainui Marino · Brisbane, Australia
Hi guys,
I had a Tern Link P24h, I contacted Tern about my frame and they said it was not part of the batch with frame issues. A few months later my frame snapped at the weld point while I was going downhill on my way home from work. As it snapped, it sent me flying up in the air. I landed on my face and fractured all four walls of my eye socket and fractured my cheekbone and several lacerations and cuts and bruises.
This was all during peak hour traffic. I have just had surgery to have metal plates placed over my cheekbone to correct it. The surgery included making an incision above my eyelid, one below and one on the side of my head that required metal staples in for a week. I am currently home from work for a week recovering from surgery.
I posted a photo on my facebook page of the damage to the bike and myself, the only thing Tern did was contact the distributor asking my height, weight and what I use the bike for.
So cold hearted and disrespectful.
I am in the process of pursuing legal action.
Mchll Brhgh · Obstetrics Gynecology MD (Ob Gyn MD) at Private Practice
BikeFolded i was on the link p9 last week and the frame folded inward. flew off the bike and landed on my head. cracked my skull and have a huge concussion. i would also be interested in being a part of a class action. email:
cellar_door77@hotmail.com
Gareth Syms · Edinburgh College of Art
I have a Verge X10 which sheared in 2 last Sunday while I was riding it. This seems to be happening a lot more frequently than one would think. It is only a matter of time until someone gets killed.
A long time ago I predicted three things:
#1 Tern forums will go dead, and they were taken down for about 6 months and they are heavily moderated now....essentially they are down.
#2 Tern will fold as a business.
#3 The people responsible for this fiasco will be prosecuted criminally....this is way past civil stuff.
Thanks,
Yan