I forgot to mention a few things -
My bike was not from either of the recall batches.
I don't understand why Tern have not expressed any interest in examining it in case they need to look at other bikes from the same batch.
I did try to take legal action and that is why Evans did the report and then only offered a refund and £200. I guess it will start to cost me a lot of money if I continue.
I understand that as I live in England then my complaint is with Evans as they were the retailer and not Tern. I think that the situation is different in America and over there Tern is responsible for the quality of their products and can be sued directly in a class action if they are found to be faulty.
My reason for writing today is to possibly help others who have been affected and even injured. I am also very concerned that someone could be killed so I want to do whatever I can to avoid that.
Finally, I still have the bike if anyone is interested as I note from previous commentors that they have handed their broken bikes over to Tern and not got them back.