I am dealing with Vodafone at the moment. They are seeking payment for an account they closed months ago. But they dont have the record that they did this........
Carphone warehouse rung and got the same story from Vodafone.
Vodafone deactivated the sim last august.
A manager admitted to me that there was at least one mishandling of my account. Then passed me to another manager who said there had been none. I pointed out the contradiction and the manager denied saying this!!
They will stop demanding payment if I can prove they lost my account details last August. Guess what they did not log this information in August on their systems........

If Vodafone made bikes they would be Terns.....