Two weeks ago I go into one of the local bike shops to purchase a new pair of gloves. I want to try the Specialized Grail, they are an authorized Specialized Dealer so it makes sense to me to drop in next time I pass by. They have a total of 5 pairs, four not my size and one my size but not the color I prefer. The woman working says we can get them, then asks the guy working on a bike in the back room who replies we will have them by the end of next week. I figure what the heck I am here, it would probably take a week if I order them my self + shipping cost, so lets go for it. She takes my name & number and says she will call next week. Next week comes and goes, this week (today) I am passing by so I stop in. The same five pairs of Grail gloves are on the rack, nothing new stocked, about this time the same woman approaches, I remind her I was in two weeks ago, she proceeds to the back room where the same guy is working on another bike, he tells her; we can get them, will be next week. SMH...