Not quite sure how to title this thread but a couple of us who own Tough Road SLR1's lost our chains over the large ring and wondered why. The TR has a Sram 2 x 10 gear set and it looks like Giant has set the front derailleur height above the front chain ring incorrectly, according to Sram's specs.

Sram specs shows the front derailleur cage height above the large chain ring should be between 1 - 2mm and the bike comes from the Giant factory (I assume) with height closer to 10 - 12mm.

Here's a pic of the factory height setting versus Sram's 1 - 2mm recommended height.



I'm curious, are settings like this something most people check when taking delivery of a new bike?? or should one expect the factory to set the components according to the manufacturer's specs? and why wouldn't they?

Short discussion HERE