Joined: Jul 2007
Posts: 8,631
Likes: 3,543
From: South shore, L.I., NY
Bikes: Trek Emonda SL7, Cannondale Topstone, Miyata City Liner, Specialized Chisel, Specialized Epic Evo
Probably the person doing the build at the Giant factory was sick the day they taught how to install and adjust front derailers.
Bottom line is its your bike and you can now do what you want. You can either take it to the dealer to adjust, or search online for a SRAM manual for that derailer and adjust it yourself. IMO, doing it yourself is far more valuable as you learn how to fix stuff.