Originally Posted by loubapache

HI, guys: I need some input from you here because this was my first order from Ribble but it seems is taking too long.

I orders 4 gaterskin tires on Sept 6 and the order was shipped on Sept 8 or a little over a week ago. I have read that most people here in the USA receive their order in a few days. I logged into my account and it says there is no tracking available.

So yesterday, I used the Contact US link on their website and made an inquiry. I did not get a response, not even an automatic response.

So today I sent an email to the sales email address that appeared on my shipment email. Again, I have received no response.

Is this typical of Ribble and Should I wait longer for the package?

Thanks,