Originally Posted by Monkey Face

I recently bought a new bike that arrived with a broken shifter and - rather than send the bike back - I suggested the seller give me a partial refund and I'd do the repair myself. The refund more than covered me.

The bike has internal cables, which I've never replaced before, so I looked at a couple of You Tubes on how to do it, but didn't find them particularly helpful. So if it helps anyone here, here's how I did it:

1. Release cable from the component (having taken off the cable end of course)
2. Remove outer cabling on the 'exit' side of the frame
...
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