Originally Posted by
RidingMatthew
I have one shop that has worked on my bike after hours. He has stayed open to redo some brakes for me as well.
This can backfire with some customers. One guy called before closing on a Saturday and begged me to stick around to sell him some parts for a race the next day. I did so, stayed about an hour total for the smallish sale to help the guy out, and the same guy broke into the store one night a couple of weeks later and stole a bike.