Originally Posted by
rms13
REI policy is make all customers happy especially if they are members. Most people who bring something that old back are members and they usually give them store credit. The official policy is 100% satisfaction. If you are not happy within a year you have right to return it. It's not 1 year if it breaks or defective, its 100% satisfaction. And returns get resold at the used gear sales which is one of the biggest perks for members.
It's hard to believe they still take stuff past a year even after changing their policy. Even if it's only for store credit, how can they flip stuff that's badly worn?
Anyway, I went on a ride with the cygolite and it is awesome. All reservations gone. I have to find a simple fix to prop up the light clipped to my saddle bag, but it shouldn't be a huge problem.