Originally Posted by
FullGas
the two shops I (infrequently) use typically put all worn parts in a plastic bag for the customer to inspect or discard as they choose.
doesn't apply to bar tape, tires, or tubes...
Well, I'd certainly never heard of giving the old crap back unless the customer specifically requested it. Seems like a cleaner story to say that the old stuff needed replacing, so we did, and get rid of the evidence.
Although if the shop is limited in the volume/weight of garbage they can throw away, perhaps offering customers the opportunity to haul away their own trash is a way to lighten that load.
