Sounds like a great design and terrible execution, based on the maker's website and the many negative user reviews. Too bad. It has most of the design features I'd want in a traffic camera.

Focus on these teensy sensor cameras is usually imprecise because not much precision is needed. There's usually a wide angle lens, moderately fast fixed aperture (around f/2.8) and zone focus to the hyperfocal setting with tremendous depth of field to get everything more or less in focus. If you can get inside the camera the lens is probably set in a threaded ring that can be turned in and out very slightly. Doesn't take much rotation with these things. Turning the lens mount ring in, reducing the distance between the front element and inside sensor, should return it to infinity focus or thereabouts.

If the camera is weather sealed you'll probably need to break something to gain access to the lens mount. Depending on the build it may be impossible to do without making the camera completely inoperable. To make it weatherproof they probably used epoxy and strong adhesive seals, along with inner plastic components that snap together rather than screw together. Cheaper to manufacture and assemble, a nightmare to repair.

If the company is moribund, as it appears based on many customer descriptions, it's probably because the camera isn't serviceable and they didn't do enough testing to minimize flaws before sales. They were probably faced with having to completely replace the cameras and couldn't afford it.

If you need another decent video camera and the budget is tight -- around $100 or less -- check out the Ion Speed Pro, Contour Roam, and various GoPro knockoffs sold under various brand names. But if you can afford it the GoPro Session is probably the best bet.

I bought the Ion Speed Pro this past summer and it's been good for the $50-$60 it cost. Only problem is an occasional glitch where it stops recording after 20 seconds or so when it's been turned off, then on again. So when I resume recording I have to check it again after a minute -- easy to do when mounted on my bike, a bit more difficult when it's helmet mounted. Ion's customer service rep said it's probably a glitchy media card. I'm still using the same SanDisk card I got with the camera. I should try a new Class 10 card just to see if that cures the occasional glitch. It hasn't bothered me enough yet.

If it's still recording, it's good to go until the media card is filled up, or the battery is exhausted. I've run it for hours off my external USB battery, so it'll run until the media card is filled. It's weatherproof, runs fine in cold weather (down to 20F the other night for an hour). Easy to operate.

But it lacks the bicycle/traffic specific features of the Rideye. I wish Ion would incorporate those features.