Originally Posted by desmoface

I have to admit, while bike shopping I wanted to try a Jamis bike, but was put off by the fact that you can't speak to anyone at the company office. No email address or phone number on their website. From what I've seen they are the only company that doesen't want any personal contact with customers/potential customers.

Consider this; What happens when/if you are not satisfied with a warranty claim on the jamis product that you purchased. After you've exhausted your options with the lbs, you are basically s.o.l. as you will have fun trying to contact Jamis.

I'm sure they are great bikes but there are a lot of great bikes from manufacturers that are maybe a little more consumer friendly.

Steve