Originally Posted by
RShantz
I have the s-works with double BOA. I've had to replace the BOA closures twice as they simply wear out over time. The good thing is that when I need to replace I simply go to BOA's webpage, complete a warranty form & receive the new closures in the mail. Super good service.
Mileage may vary, but the last time I walked in to an LBS and tried to buy a new knob/wire, they gave it to me and said that Boa provides them free of charge for the purpose of replacing broken/worn units.