Originally Posted by
Maelochs
depends.
If I see a dozen "This bike is AMAZING!!!!" reviews and one detailed review that explains why the bike or some part of the experience was Not "AMAZING!!!!" I pay a lot more attention to the bad review. If the bad review is "When I assembled the bike wrong it didn't work ...." on the other hand .....
it definitely depends on the situation.
Bike reviews like "This bike is AMAZING!!!!" are usually from a guy that just spent his hard earned money on something, and he is trying to convince himself that he made the best choice.
I was speaking more specifically about reviews on customer service.