Originally Posted by DocRay
Litespeed has excellent support and service. They are ~90% on first effort. It is beyond me how a jig welded frame could be off by 4mm, and pass QC. The newer US manufacturing models favor replacing QC with good customer support, which essentially means making the customer do the QC. This is why I'll never buy another Ford.
It's called Total Quality Management or some crap like that. In theory, everyone is responsible for quality. If you don't have someone looking over your shoulder, you get it right the first time. It looks good on paper.