Originally Posted by
HillRider
The LBS mechanics may "know" of Phil Wood but I'd be quite surprised if many shops sell them or have the special tools needed to service them. The "Boutique" bike shop is more likely to have the tools than the neighborhood Trek or Cannondale dealer.
A 'boutique' shop is less likely to have ANY specialized tools, or anybody who has the ability to walk while chewing gum, either.