Originally Posted by
maddog34
ha s she been dropping the bike on the Drive Side, by chance? "shifted to a smaller cog" makes me suspect that the der. mount was bent, and the der. cage got caught in the spokes.... maybe...
Shifting to a SMALLER cog would be going AWAY from the spokes.
The only time I've ever seen a derailleur mangled as much as you describe is when I got a stick caught in my MTN bike's derailleur.
I split it into 3 pieces.
Maybe she's back pedaling when cross chained and ripping the derailleur off? But that wouldn't explain the missing pulleys.