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Old 05-04-17, 05:40 PM
  #19  
highstream
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As the only Kona dealer in a small northern Rockies town with lots of general bike competition and business still between seasons, they are happy to help someone who will likely come to them first for at least some kinds of service and parts, as I did after picking up the bike at the swap. They've now gotten some $$ on a couple of service visits, and they know I would have purchased Schwalbe tubeless tires through them, but due to U.S. stocking issues they couldn't get them in a reasonable amount of time. The irony here is that about ten years ago with my Schwinn cross bike (the original from around 1990), they replaced the bottom bracket when that turned out not to be the problem at all, which led me not to go back again until now with the Jake. Different and seemingly more skilled personnel now, it seems so far.
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