Originally Posted by
WillB82
Unfortunately my LBS isn't a Giant dealer. I tried it out on a trip to London, 55 miles from where I live and it was supposed to have been tested before being delivered to me.
Could it be something as simple as the the chain needing lube or cable tension adjustment that I could do myself? I could take it to my LBS but it's two miles away and I don't drive.
Try the Park Tool website, and there are plenty of how to videos on Youtube (try GCN to start with), alternately, time to make friends with a LBS, may be worth it for shop rides /socializing if they offer this. (for taking it to a LBS 2 miles away, your not going to kill the bike riding with skipping gears, and it's not far to walk back home after if they keep it to fix)