Originally Posted by
JagR
No questions asked? I assume that there has to be some sort of policy?
REI's policy
We stand behind everything we sell. If you are not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase.
REI’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. See our limited warranty.
Probably not stretching it to say that REI has the best return policy in the business or darn close to it.
J.