Here is a brand new men's C-17. There is a 5/8" dip between nose and tail. Although mine looks level to the eyeball you can see that the nose is slightly down according to the bubble. I'm still tweaking the fit. Any higher and I get complaints from Mr. Johnson and his two friends. It seems to fit me perfectly where it is... absolutely no numbness. Sorry the OP had problems with hers and I hope she finds a solution.