That would drive me bonkers.
I wear wool all the time and I am a total sucker for interesting jerseys.
I will cross this outfit right off my list.
FWIW There are so many fantastic suppliers out there, these guys will be swimming upstream.
@op Please let us know if they "reconsider" their policy and take care of you. Feel free to send them this linked thread.
That will make their day.
Also, bold their name in your original thread to make it more prominent. Just a suggestion.