Sounds to me like you have a Shimano triple road crankset. You will need to go 2 clicks to reach the middle ring. But don't try to count two clicks, just give the big lever a good shove to shift from the smallest to the middle ring. If you are riding in the middle with the chain on the extreme left side of the cassette you may need to trim the front derailleur back one position. When on the middle ring you can trim on either the 2nd or 3rd position to avoid chain rub. The 4th position is for the big ring. While riding on the big ring the 3rd position can be used from trimming but is not often needed.