Originally Posted by
indyfabz
Parts were ordered and installed in a short period of time, and they performed flawlessly on last month's 800+ mile tour in MT and ID.
That is the majority of my LBS issue. If I am walking in for parts, I need something NOW. If I have to wait a couple days for you to order it in, I'm simply going to order it myself to my home, and have a far wider selection of options and prices than the shop can offer. As to the rest, I am quite capable of doing my own research, even when walking in I generally already have an idea of what I want.
OTOH, if you have what I need on hand, I'm quite happy to pay you a premium to walk out the door with it NOW.