Originally Posted by
WNCGoater
I went in last week needing a shifting cable, having issues with shifting on the front rings. So I asked about shifting cables, "Yes, we carry cables". "Okay...I need one for a road bike, the front cable." (no response, just a nod) "Uhh, where are they?" "We have some kits out front but they are expensive." (no further words) "Okay...so...?" "We keep them in the back. Maybe you should bring the bike in." "Oh, uhh, mmm, Okay... "
I left, went to Amazon, bought a cable set. Decided while I was at it, go ahead and upgrade the front derailleur and replace the large ring which had a broken tooth.
You need to email this post to the shop. let them know about three sales which walked out the door.