Mark,
My apologies....thanks for stepping up! Can you answer a few questions:
1. Why has the Tern forum frame failure thread closed to new discussion for over a year. Also many images were removed. Is there a reason for that?
2. How many frame failures occurred so far? How many from each frame style?
3. What was the fault in the frames?
4. How did Tern decide what to recall? It seems the failures stemmed almost every frame in the lineup ( by reading online ) & the CPSC lists two different factories of production in each of the first two recalls.
5. How many more failures do you anticipate? Over what kind of time horizon?
6. Does Tern have a response to the Japanese government's evaluation of a broken frame? I recall they claimed that it was not strong enough to be used as a bicycle. Am I missing something here?
In order to actually step up, these questions need to be answered. However, I don't expect too much of a response. Actually I can see you playing a victim role here.....since the bee in my bonnet is buzzing
Thanks,
Yan