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Old 08-28-17 | 08:42 AM
  #135  
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downtube
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Originally Posted by sweeks
Well, yeah, I was. I doubt they just decided to have a recall for the heck of it. And expanding an existing recall was probably done for a reason.
Of course, I'm not "of the industry", so what do I know?
Steve
Steve,

The point of a recall is to address products that are "at risk". Adding to the "at risk" pool after a known failure compromises the whole point of a recall.

Let me clarify....It is improper to issue a recall for 100 products ( out of a thousand at risk ) and add to the list as each of the at risk pool begins to fail.

I am not saying Tern did this, but I am suspicious after one customer claimed an ambiguity of their bike on Tern's site. Additionally the CPSC doesn't have a complete list of serial numbers, which is awkward.

Thanks,
Yan
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Last edited by downtube; 08-28-17 at 09:04 AM.
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