Originally Posted by
sweeks
Well, yeah, I was. I doubt they just decided to have a recall for the heck of it. And expanding an existing recall was probably done for a reason.
Of course, I'm not "of the industry", so what do I know?
Steve
Steve,
The point of a recall is to address products that are "at risk". Adding to the "at risk" pool after a known failure compromises the whole point of a recall.
Let me clarify....It is improper to issue a recall for 100 products ( out of a thousand at risk ) and add to the list as each of the at risk pool begins to fail.
I am not saying Tern did this, but I am suspicious after one customer claimed an ambiguity of their bike on Tern's site. Additionally the CPSC doesn't have a complete list of serial numbers, which is awkward.
Thanks,
Yan