I apologize for my lack of clarity.
I am creating a hypothetical situation. Assuming 1,000 products are at risk however the manufacturer for whatever reason chooses not to recall all the affected products. Let's assume they recall 100 units. After a failure they can add the failure to the list of recalled products .....in short putting the blame on the customer.
Overall I think it would be prudent for affected customers to take a picture of the website if their bike was not recalled....just in case anything funny is going on in the background.
I still don't understand how Tern is recalling certain bikes and not others. I do not believe they every explained the fault....am I incorrect? If so please enlighten me.
Thanks,
Yan