Originally Posted by
sweeks
But I tend to think the best of people, so I'll continue to think that, awful, awkward and embarrassing as this must have been for Tern, it was handled appropriately.
If you've read the whole thread (& others), then I'm afraid you can't think the best of all the people involved. Either the company hasn't handled this well, or there's a conspiratorial smear campaign involving multiple customers.