Originally Posted by Boye

I'm no lawyer but know some things about the Danish market laws.

First of all, the product doesn't have a two year warranty. They advertise 12 months warranty and then an additional 12 months of right to redress. The latter is required buy EU law, the first is an extra service granted by Reelight.

Here in Denmark, if you want to make use of the right to redress, you always have to contact the dealer, and he is responsible for the handling of the case. All dealers in the EU are obliged to do this. Amazon US is not, which I guess makes the 2 year right to redress useless if you are outside the EU.

You can then only make use of the warranty given by Reelight by making direct contact to Reelight within the first 12 months of purchase.